Here’s how PNC is building branches in Pittsburgh

PITTSBURGH — PNC Financial Services Group Inc. continues to evolve the design of local branches as it builds new facilities or gives facelifts to outdated ones, accommodating customers’ changing needs and how they prefer to do business with their bank.

Case in point is the Willowbrook Plaza branch opening Monday in Rostraver Township, a brand new building that merges former sites in Rostraver and West Newton and is an option for customers from the Elizabeth location that closed last November.

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“This one is about 4,000 square feet, combining three branches on a freestanding site with lots of easy ins and outs, lots of technology and employees who aren’t tethered to a station,” said Jim Balouris, executive vice president of PNC retail banking in southwestern Pennsylvania, which includes the 10-county Pittsburgh metro and Morgantown, West Virginia. “The biggest difference is using the space differently, less for teller space and more for financial consultants, allowing employees to focus on customers’ financial well-being, not transactions.”

Read more from our news partners at the Pittsburgh Business Times.

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Pittsburgh Business Times