DERRY TOWNSHIP, Pa. — It’s a call 911 dispatchers answer every day, but this morning, it was Westmoreland County Dispatcher Robert Frayvolt making that call for an emergency at his own home after his wife, Nicole, called him while he was at work.
“I was automatically out of the room,” Frayvolt told Channel 11′s Andrew Havranek. “I called the supervisor and asked him, ‘did my wife call 911?’ and he told me no. He asked me if that was my house and I said yes, he told me it was a working fire and says get home.”
When he got home, his wife was just coming out of the house.
“One of the mutual aid paramedics came up to me and said she needs to go,” Frayvolt said.
Nicole Frayvolt was taken to Mercy Hospital.
“[I have] second-degree burns and smoke inhalation, and stress of everything raising up my blood pressure and heart rate because the house is pretty much gone,” she said.
Those injuries came while Nicole was working hard to rescue her two teenage kids and her dad from the home.
“She was able to get them out, she was able to get pets out. Brave, what she did,” Robert Frayvolt said. “She paid the price a little bit for it. I’m proud of her. That’s why I married her.”
Nicole was able to get her pets to safety. However one of their cats didn’t make it.
“Devastated,” she said.
Gene Good, the Operations Chief with Westmoreland County Public Safety, said he’s been getting calls from many agencies offering to help.
“A lot of the ems agencies, police agencies, and fire agencies that we dispatch for, other dispatch centers have reached out to us and asked what can we do to help,” Good said.
So have many community members.
A friend set up a GoFundMe page to help the Frayvolts get back on their feet.
“Very thankful for the outreach. Very thankful for the support,” Frayvolt said. “I never ask anybody for anything, for help, and to see all that help come in, that’s real big.”
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