PITTSBURGH — Citizens on Tuesday will start the process of closing half of its Giant Eagle branches. Within nine days, 15 will be replaced by Citizens Virtual Assistant kiosks. A second round will begin on Jan. 10.
In all, 28 will transition to kiosks and 28 full-service branches will remain within the Pittsburgh-based supermarkets.
Citizens confirmed the change to the Pittsburgh Business Times on July 29.
Citizens Financial Group (NYSE:CFG), based in Providence, Rhode Island, is Pittsburgh’s fifth-largest bank by deposit market share. At present, it operates 103 branches in the 10-county metro, so, theoretically, cutting its Giant Eagle locations will reduce Citizens’ brick and mortar presence here by more than one-fourth.
Read more at Pittsburgh Business Times.
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