PITTSBURGH — Peoples Gas is alerting its customers to an issue that may have resulted in some payments being processed multiple times.
In an alert on the utility company’s website, the payment processing issue affects customers who made one-time bank payments through eAccount on or after May 7.
Any bank fees — overdraft, returned payment, or late fees — incurred as a result of the error will be reimbursed.
The company said a solution has been implemented to prevent the issue from happening again.
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