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PNC customers report problems with debit, credit card access

PITTSBURGH — PNC customers in several states reported problems using debit and credit cards as well as online accounts Friday morning. The bank told affected customers the problem was a technical issue.

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"I went into one of the local stores here and it didn't work at all," said customer Jim Froehlich.

Froehlich was one of thousands of PNC customers who couldn't use their debit and credit cards this morning.

PNC Bank told Channel 11:

"Due to a technical issue at a service vendor, customers from PNC and some other banks experienced difficulty with completing credit and debit card transactions as well as some online and mobile transactions."

“We're aware that some debit and credit cards are being declined and we're currently working to resolve this ASAP,” a tweet from @PNCBank_help said.

A tweet from the same account indicated the problem had been resolved by 11:30 a.m.

"The card issues customers experienced this morning have been resolved. We apologize for any inconvenience and thank you for your patience," it said.
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