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Major internet outage: Dozens of websites and apps are down

Coronavirus email scam Network cables are plugged in a server room on November 10, 2014 in New York City. (Michael Bocchieri/Getty Images)

NEW YORK — Cloudflare, an internet service that is supposed to keep websites up and running, was down itself Sunday, taking dozens of websites and online services along with it.

Hulu, the PlayStation Network, Xbox Live, Feedly, Discord, and dozens of other services reported connectivity problems Sunday morning. Cloudflare said the problem was with a third-party “transit provider,” and its service was becoming increasingly stable over the course of the day.

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“Today we saw a widespread Internet outage online that impacted multiple providers,” said John Graham-Cumming, Cloudflare CTO. “Cloudflare’s automated systems detected the problem and routed around them, but the extent of the problem required manual intervention as well.”

Graham-Cumming claimed that internet service provider CenturyLink (CTL) were responsible the outage, which took Cloudflare and its many customers down with them.

CenturyLink, formerly known as Level 3, confirmed there was an IP outage impacting Content Delivery Networks (CDN), and that all services had been restored as of 11:12 am ET. The telecommunications company said it was unable to comment on certain customers because of customer proprietary network information.

DownDetector, which displays reports of internet and service outages, showed that reports of internet connectivity came in across the United States and Europe Sunday morning.

Services like Cloudflare are designed to prevent distributed denial of service attacks, in which massive networks of computers send malicious traffic to websites to take them offline. The services also help keep sites running smoothly when traffic spikes during shopping seasons or when a site hosts a viral video.

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