911 operator sentenced to jail, probation for hanging up on emergency calls

She was supposed to be the connection between residents and emergency services, but instead of speaking to callers to the Harris County 911 center, she hung up on them. Creshanda Williams found out this week she will be spending time in jail and on probation for not dispatching help.

Williams was found guilty of interference with emergency telephone calls, KTRK reported.

The investigation of Williams’ calls started after Jim Moten said he dialed 911 after seeing two vehicles speeding. He thought his call was dropped after 45 seconds. The call wasn’t dropped, he was hung up on. Court documents said that Williams was the person who answered Moten’s call and hung up, saying “Ain’t nobody got time for this. For real.”

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Court documents said that Williams had an abnormally large number of what are called "short calls," or calls that last less than 20 seconds. The documents stated that "thousands of short calls have been attributed to the defendant from October 2015 through March 2016," KTRK reported.

Williams worked for the 911 call center for a year and a half, the Houston Chronicle reported.

The calls she received ranged from robberies to homicides in addition to speeding cars, KHOU reported. Williams allegedly told investigators that she hung up on calls because she didn't want to talk to anyone.

Williams has been sentenced to 10 days in jail and 18 months probation, the Chronicle reported.

Her supervisor had been placed on a year of internal probation, officials said last year, the Chronicle reported.

Cox Media Group